Swim Ireland is the National Governing Body (NGB) for Swimming, Water Polo, Diving and associated Aquatic Disciplines on the island of Ireland. Swim Ireland’s Head Office is based at Irish Sport HQ, National Sports Campus, Blanchardstown, Dublin 15 with circa 60 employees. Swim Ireland’s remit as a Governing Body is to increase participation, run the competitive aspect of our sport and to provide a framework for regulation. For further information, please see our website at www.swimireland.ie.

Role and Reporting Structure

In an exciting development, Swim Ireland is currently expanding pool operations to operate an additional leisure facility in Askeaton, County Limerick. We are now seeking an experienced Operations Manager to oversee the day-to-day operations of the swimming pool, gym, and leisure facilities. Reporting to the Operations Manager the person appointed will be the key point of contact on the ground in the pool, responsible for overseeing the daily operations of the facility, ensuring the safety and satisfaction of all patrons. This role involves a combination of management tasks, administrative duties, and staff supervision and will require excellent communication and organisational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.

Swim Ireland’s selection process aims to ensure that we get the right people recruited into the right role. We want to ensure that you have the best opportunity to display your skills and experience. Swim Ireland has identified Core Values that we consider to be integral to delivering exceptional service to our stakeholders. These Core Values are;

  • Skills, Professionalism, Knowledge
  • Wellbeing & Inclusivity
  • Integrity and Excellence in Governance
  • My Passion, Our Vision
  • Teamwork & Collaboration

If selected for interview, you will be provided with a candidate support pack giving you information and guidance on the selection process.

Key Areas of Responsibility

Safety and Compliance:

  • Enforce Swim Ireland rules and regulations and industry standards to ensure the safety of all users.

Staff Management:

  • Staff recruitment.
  • Supervise and schedule pool staff, including receptionists, teachers, lifeguards, gym staff and other support personnel.
  • Conduct regular staff meetings and organise relevant training sessions when necessary.
  • Managing staffing costs in line with budgets.

Maintenance and Operations:

  • Maintain the cleanliness and hygiene of the pool, pool area, gym, and related facilities.
  • Conduct regular inspections of equipment and facilities to identify and fix any problems or hazards.
  • Liaise with the Swim Ireland Operations Admin on the coordination of the facility timetables, budgets, including expenditure for supplies and equipment.
  • Pool chemical management and water quality testing.

Customer Service:

  • Maintain positive relationships with all stakeholders including but not limited to members of the public, schools, clubs, and community groups.
  • Ensure customer queries are dealt with in a timely and efficient manner.
  • Manage customer complaints and concerns promptly and professionally.

Record Keeping & Reporting:

  • Be responsible for accurate record keeping including income/expenditure, records of facility usage, chemical levels, maintenance activities, and any incidents or accidents.
  • Produce accurate reports on facility usage as required.

Education and Experience

  • Relevant qualification and/or experience in a management role.
  • Swim Ireland Level 2 Teaching Qualification is not essential but would be a distinct advantage
  • Pool Lifeguard Qualification is desired but not essential.
  • First Aid Qualification desired but not essential.
  • Proficient in Microsoft Office Suite.
  • Proficiency in the Legend Point of Sale System or equivalent.

Key Qualities

  • Strong communication and interpersonal skills.
  • Proven experience in management positions.
  • Excellent attention to detail and organisational skills.
  • Ability to manage sensitive and confidential information with discretion.
  • Strong work ethic, flexibility, and adaptability.
  • Team player, with ability to work on their own initiative or under pressure.

Essential Requirements

  • Be eligible to work in Ireland on a full-time basis.

Applicants should note that this list is not exhaustive and is subject to change as required as appropriate.

Remuneration and Location

  • The package will include a salary commensurate with qualifications and experience to commence at circa €35,000 per annum based on 39 hours per week. Please note that this role includes evenings and weekends.
  • Position Tenure: 3 year fixed-term full-time contract.
  • Position Location: Askeaton Swimming Pool, Askeaton, County Limerick.

Appointment will be made subject to satisfactory:

Safeguarding and vetting requirements; and reference checks.

Applications should be made for the attention of the HR Manager – chloekinahan@swimireland.ie

and should include a Cover Letter and up to date CV.

Closing date for applications is noon Friday 20th June 2025. First round interviews will be held online w/c 23rd June 2025.

At Swim Ireland, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every element in the job description, we encourage you to apply anyway. You may be just the right candidate to for this or other roles. Swim Ireland is an Equal Opportunities Employer.